Shipping policy

Shipping Policy

Last updated: 12 October 2026

We currently deliver to UK Mainland and Northern Ireland & British Forces addresses available at checkout. Delivery options and charges are shown during checkout before you place your order.

UK Mainland

  • Standard delivery: £3.69 — estimated 3–5 business days.
  • Free standard delivery on orders of £30 or more.
  • Express delivery: £5.99 — estimated 1–2 business days.
  • Free Express delivery on orders of £50 or more.

Northern Ireland & British Forces

  • Standard delivery: £3.99 — estimated 3–5 business days.
  • Express delivery: £6.99 — estimated 1–2 business days.

Processing and dispatch

All orders are dispatched from our warehouse in Manchester, United Kingdom. We aim to process and dispatch orders within 1–2 business days of receiving payment. Delivery estimates refer to business days and begin once your order has been dispatched. You will receive an order confirmation after purchase and dispatch or tracking information when it is available.

Delivery delays

Delivery dates are estimates and may be affected by carrier delays, severe weather, public holidays, address errors or circumstances outside our reasonable control. If your order has not arrived within the expected timeframe, please contact us so that we can investigate with the carrier.

Address information

Please check your delivery address carefully before completing your order. We may not be able to redirect an order after it has been dispatched. Additional charges or delays caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Damaged or missing items

Please inspect your order when it arrives. If an item is damaged, missing or incorrect, contact us as soon as possible with your order number and photographs where relevant. We will investigate and arrange an appropriate solution.

Delivery exclusions

If a delivery address is not supported by the available shipping zones, the relevant delivery option will not appear at checkout. Please contact us before ordering if you are unsure whether we can deliver to your address.

Contact

For delivery questions, please contact us at help@emmabargains.com or call +44 7737 133392. Please use the same email address used for your order so that we can assist you more quickly.

This policy does not limit your statutory consumer rights.